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Pharmacie Familia

strengthens cyber-resilient backups and eliminates operational overhead with Scality ARTESCA

As healthcare providers face increasing cyber risk and tighter compliance requirements, Pharmacie Familia replaced legacy tape backups with Scality ARTESCA a secure, software-defined S3 object storage solution to secure data, simplify operations, and ensure continuity across its growing network of pharmacies.

Challenges

Manual tape workflows and unencrypted backups could no longer support the security, compliance, and resilience demands of modern healthcare.

Pharmacie Familia, a rapidly growing Belgian network, launched a strategic plan to increase its market share and optimize its processes. In a context where cyberattacks targeting healthcare companies are multiplying, data security became a major pillar of the transformation.

Before the project, Pharmacie Familia had relied on magnetic tapes for years to protect pharmacy data. While suitable for long-term retention, tape created daily operational burdens and lacked modern security safeguards. They had to be manually rotated, transported, and stored offsite, which introduced risk and exposed the organization to potential data loss and theft.

At the same time, ransomware attacks against the healthcare sector were accelerating, and new regulations such as NIS2 were increasing expectations around cyber resilience and operational continuity.

“The backups were not encrypted, and managing the tapes was becoming tedious. We needed a system that was simpler, more secure, and above all immutable” explains Joffrey Barbeaux, CIO, Pharmacie Familia

 

HIGHLIGHTS

Challenges

  • Healthcare data required stronger cyber threat defenses
  • Compliance standards demanded improved resilience and control
  • Tape-based backups were slow, unencrypted, and labor-intensive

Solution

  • Scality ARTESCA cyber-resilient S3 object storage, deployed on-premises
  • Native integration with Veeam Backup & Replication
  • Design, deployment, and support in partnership with Trustteam

Results

  • 100% elimination of tape handling and off-site rotation
  • Encrypted, immutable backups aligned with Veeam 3-2-1-1-0 best practices
  • Stronger compliance posture and greater peace of mind for pharmacy operations

Solution

Scality and Veeam ensure smooth integration, controlled deployment, and gradual scaling

Pharmacie Familia modernized its backup strategy with Scality ARTESCA, a cyber-resilient object storage solution deployed on-premises and integrated natively with Veeam Backup & Replication.

The solution was delivered in partnership with IT integrator Trustteam and enables Pharmacie Familia to migrate backups off tape, encrypt data at rest and in flight, and enforce immutability to prevent tampering.

With local sovereignty and seamless Veeam integration as key requirements, ARTESCA provides a secure and modern backup infrastructure without introducing administrative complexity or altering established workflows.

“The ease of integration with Veeam Backup was a decisive criterion for us, while also having the ability to host the solution locally with optimal operational simplicity. ARTESCA runs on its own: once configured, there’s nothing more to do.”
Joffrey Barbeaux

CIO, Pharmacie Familia

“ARTESCA is an easy, transparent, and sovereign solution. It meets our needs exactly and brings us real peace of mind.”

Joffrey Barbeaux

CIO, Pharmacie Familia

Results

A sovereign, immutable, silent system delivering immediate operational gains

By fully transitioning off tape, Pharmacie Familia eliminated manual processes and gained a secure, encrypted, and immutable backup environment aligned with healthcare data protection expectations and the Veeam 3-2-1-1-0 backup rule.

ARTESCA now manages backup operations transparently in the background, removing physical handling risks and ensuring that pharmacy systems can be restored quickly in the event of disruption.

Measurable outcomes include:

  • Complete removal of tape rotation and offsite handling
  • Encrypted and immutable backups to defend against ransomware
  • Local sovereignty and data control for regulatory compliance
  • Fast deployment and intuitive administration for IT staff
  • Improved continuity and peace of mind for critical pharmacy operations

The 3-2-1-1-0 backup strategy ensures data resilience against ransomware and disasters by maintaining 3 total copies of data, on 2 different media types, with 1 offsite copy, 1 offline/immutable copy, and 0 errors after verification

Joffrey Barbeaux

CIO, Pharmacie Familia

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